Error Code 963: How to Fix Can't Update App Issue on Android

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Are you facing an error code 963 when attempting to update your favorite app? Don't worry, you're not alone!

This error code is quite common among Android users and can easily ruin your day, especially if you rely heavily on apps for communication, entertainment, or productivity.

So, what causes the Can't Update App Error Code 963? Well, there are several factors that could be contributing to this frustrating issue:

  • A corrupt cache or data in your Google Play Store app
  • Lack of sufficient storage space on your device
  • A slow or unstable internet connection
  • An outdated version of the app you're trying to update

But fear not! There are several ways you can fix this error and get back to enjoying your favorite apps. Here are some solutions to try:

Clear Cache and Data of Google Play Store App

The first thing you should try is clearing the cache and data of your Google Play Store app. This will remove any corrupt files that may be causing the error. To do this, simply follow these steps:

  1. Go to Settings > Apps & notifications > See all apps
  2. Scroll down and select Google Play Store
  3. Tap Storage & cache
  4. Click Clear Cache and Clear Storage
  5. Restart your device and try updating the app again

Delete Unnecessary Files and Apps

If your device doesn't have enough storage space, it can prevent apps from updating. To make more room, try deleting any unnecessary files or apps that you don't use anymore. You can also move files to a cloud storage service or an external device.

Check Your Internet Connection

A slow or unstable internet connection can cause the app update to fail. Try connecting to a different Wi-Fi network or turning off your mobile data and then turning it back on again.

Try Updating the App Manually

If the above solutions don't work, you can try updating the app manually by downloading its APK file from a third-party website. However, this method comes with some risks. You need to be careful when downloading from untrusted sources as you could end up downloading malware or viruses.

Update the App After a Factory Reset

If all else fails, you may have to resort to a factory reset. This will erase everything from your device, including apps, settings, and data, so make sure to back up your important files before doing this. Once you've done a factory reset, you should be able to update the app without any issues.

In conclusion, the Can't Update App Error Code 963 can be frustrating but it is fixable. By following the solutions above, you can get rid of the error code and successfully update your apps. Remember to always be careful when downloading files from untrusted sources and to back up your important files regularly!


Introduction

If you own an Android device, “Error Code 963” is something you may have come across while trying to update or download an app. This error code can be frustrating and can prevent you from having access to the latest updates or apps. In this blog, we’ll discuss what could cause Error Code 963, and how you can fix it.

What Is Error Code 963?

Error Code 963 is a common issue on Android devices, especially when trying to download or update an app from Google Play Store. It usually occurs when there are issues with your device’s cache files, outdated data, or corrupt system data.

What Causes Error Code 963?

There are various reasons why you might be experiencing Error Code 963, some of which include:

  • A weak internet connection
  • Outdated system software
  • Cache partition issues
  • Corrupt files in the Google Play Store app

How to Fix Error Code 963?

Here are some practical steps you can take to resolve this error code:

  1. Clear Cache and Data: Go to your device’s settings, select “Apps,” locate “Google Play Store,” and then select “Storage Options.” Tap on the “Clear Cache” button, and then tap on “Clear Data.”
  2. Uninstall Updates: Go to your device’s settings, select “Apps,” locate “Google Play Store,” and then select “Storage Options.” You should see an option to “Uninstall Updates.” Select it and wait for the process to complete.
  3. Restart Your Device: Sometimes, all you need is a restart. Turn off your device, wait for a few seconds, and turn it back on.
  4. Update System Software: Ensure that your device is updated with the latest software version. You can do this by going to your devices' settings and checking for updates.

What If the Above Steps Don’t Work?

If you’ve tried the above steps and are still experiencing Error Code 963, try the following:

  1. Check Your Internet Connection: Ensure that you have a strong internet connection by switching between Wi-Fi and mobile data.
  2. Use a Different Google Play Account: If you have more than one Google Play account, try logging in with a different account.
  3. Re-Add Your Google Account: Go to your device’s settings, select “Accounts,” locate “Google,” select your Google account, and then tap on the “Remove Account” button. Re-add your Google account and restart your device.
  4. Factory Reset Your Device: This should be the last resort when trying to resolve Error Code 963. However, note that you will lose all your data and personal files when you do this.

Conclusion

Error Code 963 is a typical issue on Android devices that can prevent you from downloading or updating apps. It is often caused by outdated system software, cache partition issues, weak internet connection, or corrupt files in the Google Play Store app. We’ve outlined some practical steps you can take to fix this error code. However, if the issue persists, it is best to contact a professional or take your device to the nearest service center.

Can't Update App Error Code 963: A Comparison

Introduction

Updating apps on your Android device is a very simple task, and it usually takes just a few clicks to complete. But sometimes the process doesn't work as expected, and you may encounter an error like can't update app error code 963. This error has been reported by many Android users and can be frustrating. If you're facing this issue too, don't worry. In this article, we will compare different methods that can help you fix the can't update app error code 963 issue.

Method 1: Clear Google Play Store Cache

Clearing the cache of Google Play Store is one of the most common solutions to fix the can't update app error code 963. This method is easy and straightforward. All you need to do is follow these simple steps:

Step 1: Go to Settings on your Android device.

Step 2: Scroll down to Apps and tap on it.

Step 3: Find Google Play Store and tap on it.

Step 4: Tap on Storage.

Step 5: Tap on Clear cache.

Result:

This method is simple and can be effective in fixing the can't update app error code 963. However, there are instances when this method might not work, especially if the cause of the error is more complicated than a simple cache problem.

Method 2: Uninstall Recent Updates to Google Play Store

Another solution to fix the can't update app error code 963 is to uninstall recent updates to the Google Play Store app. This method might sound counterintuitive, but it has worked for many Android users. Here's how you can do it:

Step 1: Go to Settings on your Android device.

Step 2: Scroll down to Apps and tap on it.

Step 3: Find Google Play Store and tap on it.

Step 4: Tap on the three dots in the upper-right corner and select Uninstall updates.

Result:

This method can sometimes work, but it may not be the best solution for everyone. This is because uninstalling recent updates might revert some of the Google Play Store app's features, and you might miss some of the new functionalities.

Method 3: Clear Data and Cache of Google Play Services

Clearing the data and cache of Google Play Services is another solution to try if you're facing the can't update app error code 963 issue. Here's what you need to do:

Step 1: Go to Settings on your Android device.

Step 2: Scroll down to Apps and tap on it.

Step 3: Find Google Play Services and tap on it.

Step 4: Tap on Storage.

Step 5: Tap on Clear Data and Clear cache.

Result:

Clearing the data and cache of Google Play Services is a more drastic solution, but it can sometimes work when other methods fail. However, keep in mind that this will delete all your Google Play Services data, and you might need to sign in again to some apps.

Method 4: Reboot Your Android Device

Rebooting your Android device is a simple solution that can sometimes fix the can't update app error code 963 issue. All you have to do is turn off your device and then turn it back on.

Result:

Rebooting your Android device can work for some users, especially if the problem stems from minor glitches in their system. However, keep in mind that this solution might not be enough for more complex issues.

Method 5: Use a Third-Party App

If none of the above solutions work, you can try using a third-party app to fix the can't update app error code 963 issue. Some popular apps that can help you with this include SD Maid, Clean Master, and AVG Cleaner.

Result:

Using a third-party app can be effective, but it also comes with some risks. You need to make sure that you're downloading reputable apps that won't harm your device. Additionally, some apps might not be compatible with your device or cause other issues.

Comparison Table

We have summarized the different methods we've discussed in the table below for easy comparison.
Method Difficulty Level Effectiveness Risks/Drawbacks
Clear cache of Google Play Store Easy Medium None
Uninstall recent updates to Google Play Store Easy Low Lose new functionalities
Clear data and cache of Google Play Services Medium High Delete all Google Play Services data
Reboot your Android device Easy Low Not effective for complex issues
Use a third-party app Medium High Download reputable apps

Conclusion

In conclusion, if you're experiencing the can't update app error code 963 issue, there are different methods you can try to fix it. The solution that works best for you will depend on your specific circumstances, and some solutions may not work at all. By comparing the different methods we've discussed, you can make an informed choice about which one to try first. Remember to always proceed with caution and to be careful when using third-party apps.

Tips to Fix Can't Update App Error Code 963 on Android

If you are an Android user, you might have faced the error code 963 while updating or installing an app. Error code 963 prevents an application from being installed or updated and appears as a pop-up stating can't update app on your screen. This error is widespread and can be seen in various models of Android phones. In this article, we will discuss some tips and tricks to fix the can't update app error code 963.

Clear Cache and Data of Google Play Store App

The most common reason for the can't update app error code 963 is the cache and data stored in the Google Play Store app. To clear the cache and data of the Play Store app, follow these steps:1. Go to Settings on your Android device.2. Scroll down to find the Apps or Application Manager option.3. Search and tap on Google Play Store from the list of apps.4. Tap on Storage and find the Clear cache and Clear data option.5. Confirm both actions.

Check Storage Space on Your Device

Another reason for the can't update app error code 963 is insufficient storage space on your device. Check the available space on your device by going into Settings and finding the Storage option. If the storage is full, delete unnecessary files, uninstall apps that are not in use, and move data to an external device.

Uninstall and Reinstall the App

Sometimes, the can't update app error code 963 can be resolved by uninstalling and reinstalling the problematic app. To do so, follow these steps:1. Go to Settings on your Android device.2. Scroll down to find the Apps or Application Manager option.3. Search and tap on the app that is affected by the error.4. Select Uninstall and confirm.5. Go to Google Play Store, search for the app, and reinstall it.

Disable Your VPN

If you are using a virtual private network (VPN) while trying to update or install an app, the can't update app error code 963 is common. To fix this, disable your VPN temporarily, and try to download or update the app again.

Check the Internet Connection

Sometimes, a slow or unstable internet connection can cause the can't update app error code 963. Check your internet connection, switch to wifi if possible, and try to update or install the app again.

Remove and Reinstall Google Account

Sometimes, a corrupted Google account can cause the can't update app error code 963. Remove the Google account from your device, restart your device, and add the account back again. To remove and reinstall your Google account, follow these steps:1. Go to Settings on your Android device.2. Scroll down to find Accounts or User Accounts options.3. Select the Google account that is affected by the error.4. Tap on the Remove Account option.5. Restart your device.6. Add your Google account back again by following the same steps.

Update the Android Operating System

Updating your Android OS can fix bugs and issues that cause the can't update app error code 963. Follow these steps to check for a system update:1. Go to Settings on your Android device.2. Scroll down to find the System or About Phone option.3. Tap on System Update.4. If an update is available, select Download and Install.

Factory Reset

If none of the above tips work and the can't update app error code 963 still appears, you can try a factory reset of your device. Remember to backup your data before performing the factory reset because it will erase all data and apps from your device. To factory reset your device, follow these steps:1. Go to Settings on your Android device.2. Scroll down to find the System or About Phone option.3. Tap on Reset options.4. Select Erase all data (factory reset) and confirm.5. Wait until the process finishes.

Conclusion

The can't update app error code 963 is a common issue that causes frustration in Android users. However, with the above tips and tricks, the problem can be resolved easily. By clearing cache and data, checking storage space, disabling a VPN, removing and reinstalling Google account, updating the OS, or performing a factory reset, you can fix the can't update app error code 963 and continue enjoying uninterrupted use of your favorite apps.

Can't Update App Error Code 963: Causes and Solutions

If you are fond of downloading applications on your Android device, you may have encountered error code 963. This error pops up when you try to update or install an app from Google Play Store, but the process fails. It can be incredibly frustrating, especially when you need a new app or an update that fixes bugs in a current one.

While the error code can occur irrespective of the app size or version, it is primarily associated with large apps like games or essential apps that require significant storage space. Here are some possible causes and solutions for error code 963:

Cause 1: Insufficient Storage Space

The most common cause of the error code 963 is the lack of storage space. If you are trying to update or install an app that is larger than what's available on your phone or tablet, the process will fail, and you'll get the error message.

To resolve this issue, you can try deleting unnecessary files or apps that are taking up space on your device. Alternatively, you can move some of your data like pictures, videos, or music to an external storage device such as an SD card, or upload them to a cloud-based storage service like Google Drive or Dropbox. This action will free up space on your phone and allow the app installation or update to proceed.

Cause 2: Corrupted Data or Cache

Another reason for error code 963 popping up is due to corrupted data or cache files on your device. If an app's cache or data has been corrupted, the process of installing or updating it will fail as well.

The solution to this problem is to clear the cache and app data. Go to your device's settings, choose 'Apps & notifications', select the app you want to update or install, and tap on 'Storage and cache'. Here, you'll see options to clear the cache and data of the app.

Cause 3: Google Play Store Error

If you've tried all the above solutions and are still facing the error code 963, then it could be a Google Play Store issue. This problem usually occurs when the Play Store app is outdated or has bugs.

To fix this issue, update the Google Play Store app to the latest version available on your device's app store. You can also try clearing the data and cache of the Play Store app by following the steps mentioned above.

Cause 4: Connectivity Issues

Connectivity issues such as poor internet or Wi-Fi connection can also cause error code 963. When trying to download or update an app, ensure that you have a strong internet connection.

If you have a weak signal, switch to a better network or move closer to the Wi-Fi router. You can also enable the 'Airplane mode' on your device and switch it off after a few seconds to reset the network connection. After this, try installing the app again.

Cause 5: System Software Update

If you are experiencing error code 963 after your device received a system software update, then the problem could be with the update itself.

In this case, wait for the next software update from the manufacturer, which should fix the issue. Alternatively, you can perform a factory reset on your device. However, make sure to backup all important files before performing this step.

Conclusion

Error code 963 can be irksome, but there are ways to get through it. Ensure that you have sufficient storage space and update your device regularly to avoid system software bugs.

If the issue persists, try clearing the cache and data of the app, updating the Google Play Store app, or checking your internet connectivity. If all fails, it may be time to consult your device manufacturer or a developer.

We hope this article has provided valuable insights into the causes and solutions to error code 963 and given you some ideas on how to resolve this issue.

Thank you for reading!


People Also Ask about Can't Update App Error Code 963

What does error code 963 mean?

Error code 963 is a common issue encountered by Android users when downloading or updating applications from the Google Play Store. It usually occurs when there's an interruption in the process of downloading or installing apps.

How do I fix error code 963?

Here are some steps you can try to fix error code 963:

  1. Clear the cache and data of Google Play Store and Google Play Services on your device.
  2. Check if your device has sufficient storage space to download and install apps.
  3. Ensure that your device has a stable internet connection before downloading or updating apps.
  4. Restart your device and try downloading or updating the app again.
  5. Try to remove your Google account from your device and add it again. This will also reset your Google Play Services settings.

Why does error code 963 keep occurring?

Error code 963 may continue to occur due to various reasons such as a slow or unstable internet connection, insufficient storage space on your device, outdated Google Play Services, or a glitch in the Google Play Store app.

Do I need to uninstall the app to fix error code 963?

No, you don't have to uninstall the app to fix error code 963. However, if the issue persists after trying the recommended solutions, you can try uninstalling the app and reinstalling it again to resolve the issue.