Ps5 Troubleshooting Guide: How to Fix Can't Start Game or App Error in Minutes

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Have you ever encountered the frustrating situation where your PS5 won't start a game or app? You are not alone. Many gamers have experienced this issue, and it could be caused by various factors. In this article, we will explore possible reasons for this problem and provide effective solutions to help you get back to gaming.

First and foremost, let's address the elephant in the room. Is your PS5 turned on? It may sound silly, but sometimes the simplest solution is the most effective. Make sure the console is plugged in and the power button is turned on.

If the console is on, the next step is to check for any system updates. Your PS5 may require a software update to be able to run certain games or apps. Go to the settings menu, select system, and then system software. If there is an update available, download and install it, and try launching the game or app again.

Another culprit for this issue could be corrupted data. If you have recently downloaded a game or app and it won't start, try deleting and reinstalling it. To do this, go to the games library or apps library section on the home screen, hover over the game/app in question, press the options button on your controller, and select delete. Then, re-download the game/app from the PlayStation Store and see if it launches.

If the above solutions haven't worked, the problem may lie with the internal storage of your PS5. Check if you have enough space on your console to download and install games/apps. If the storage is full, delete unnecessary games or apps to free up space. Alternatively, you can invest in an external hard drive to expand your storage capacity.

One common issue that people overlook is internet connectivity. Your PS5 may need an active internet connection to verify licenses or download updates for a game/app. Check if your internet connection is stable and try connecting your console with an Ethernet cable for faster speeds.

If none of the above solutions work, there may be a hardware issue with your PS5. Contact Sony's customer support and explain the problem to them. They may offer a replacement or repair for your console.

In conclusion, encountering issues with your PS5 not starting games or apps is frustrating, but there are solutions to fix the problem. By following the steps provided above, you can diagnose and resolve the issue quickly. Don't let technical difficulties hinder your gaming experience, get back in the game today!


PS5 Can't Start Game Or App: The Most Common Reasons

If you are a PlayStation 5 user and you encounter the issue of not being able to start your games or applications, it can be a frustrating experience. Before you decide to panic or bring your console to a repair shop, there are a few common reasons why this issue can occur. In this article, we will discuss the most common reasons as well as the solutions to fix this problem.

1. Internet Connectivity Issues

Firstly, if your internet connection is unstable or disconnected, your PS5 may not be able to verify the licensing rights for your game or app. This is important because your console needs to check that you have purchased the game or app license before you can start it. To fix this issue, make sure your internet connection is stable and try connecting to a different Wi-Fi network or using an ethernet cable instead.

2. System Software Updates

Another common reason for not being able to start a game or app on your PS5 is that the software needs to be updated. Check your latest system update status. If the update is pending, make sure to download and install the latest software version before attempting to launch any game or app.

3. Game Update Failure

Sometimes updating a game can fail in unexpected ways. For instance, it could get stuck, or its servers could be down. This can make it impossible to launch the game or app properly. In this instance, uninstall the game or app entirely from your PS5 and reinstall it after confirming the game servers are available.

4. Console Storage Space

Your PlayStation 5's storage space is not infinite, and depending on the size of the game or app, you may need to free up some space before you can launch it. To resolve this issue, remove any unnecessary files or games from the console storage. Doing so can make space for your desired game or app, allowing you to start it.

5. Primary Account Settings

Finally, ensure that your primary account is set correctly so they can turn on and access licenses. Your primary account can be accessed by going to the Settings section of your PS5 and selecting 'Users' and then selecting your profile to update your settings.

Conclusion

As you can see, there are several ways to solve the PS5 Can't Start Game or App issue. These common issues can be quickly fixed with the right solutions, such as checking your internet connection, updating your software, confirming game or app servers are working, making space on your console's storage, and verifying your account settings. If all else fails, consider contacting PlayStation Support for additional support.

PS5 Can't Start Game or App: A Comparison of Possible Solutions

Introduction

The PlayStation 5 is a powerful piece of technology that offers an advanced gaming experience. However, sometimes users encounter an issue where they can't start a game or app. There are various reasons why this might happen. In this blog article, we'll compare different solutions that exist to help you troubleshoot this problem and get back to gaming on your PS5.

Physical Considerations: Checking Cables and Connections

The first thing to check when you encounter a problem with your PS5 not starting a game or application is the physical state of your device. Here are a few things to look for:- Ensure all cables are inserted correctly- Check if the TV is properly set up to display on the correct input- Verify that the HDMI port on the TV and the PS5 unit are both functional- Make sure the power supply is connected to a working outletIf one of these areas is the culprit, simple changes or adjustments could solve the problem.

Software Fixes: Checking Updates and Settings

Another factor to consider when your PS5 isn't starting a game or app is related to software. Here are some things to check:- Look for updates for PS5 games or apps- Check if any system updates are ready- Clear your data cache from the PS5 storage settings- Check your installation location for the game to make sure it's installed correctlyA system update or an update to a specific game or app may be all it takes to fix the issue. Also, an improperly installed game or app could cause crashing issues or loading problems.

Troubleshooting Errors: Checking Error Codes and Warranty Information

Another possibility is that the error code reflects a problem deeper within the PS5. Here are some things to keep in mind:- Look up any specific error codes that appear- Check online forums to see if others have experienced the same issue- If under warranty, contact customer support for additional guidanceThe error code may reflect an underlying problem that requires further assistance or a fix from Sony's customer service center.

Comparison Table: Hardware vs Software Issues

Hardware | Software-------------------------|------------------------Check cables & connections| Look for updatesVerify TV settings | Clear data cacheCheck HDMI ports | Verify installationConfirm power supply | Check error codes/warranty info

Opinion and Conclusion

In conclusion, there may be multiple reasons why your PS5 isn't starting a game or app. It's essential to start with the basics by checking all hardware components. Then, move on to software fixes and look for error codes that might point to deeper problems. Troubleshooting on your own can help you get back to gaming more quickly – without the need for professional repair services or the need to replace your device. If you remain stuck, don't hesitate to seek guidance. Ultimately, the PS5 is a powerful console – but it's not foolproof. There may be situations where hardware and software malfunctions occur. Stay vigilant, do your research, and you should be able to fix any issues that come your way.

PS5 Can't Start Game Or App: What To Do

Introduction

The PlayStation 5 is the latest gaming console released by Sony and is widely popular among gamers worldwide. However, like any other technology, it may come up with certain issues and errors while playing games or using apps. One of the common problems that many PS5 users face is not being able to start the game or app. This issue can be frustrating, especially when you have been looking forward to playing a game. In this article, we will provide some tips on how to troubleshoot this problem.

Dust off the Console

One of the possible reasons why your PS5 won't start a game or app can be due to the dust accumulation inside the console. If you do not clean the console regularly, then the dust can clog the vents and prevent the system from getting proper airflow. This can lead to overheating and other hardware issues, such as a frozen screen or a game that won't start. To avoid this, make sure to clean the console every few weeks with a dry cloth or an air blower.

Restart the Console

Another basic troubleshooting method is to simply restart the console. Sometimes, the system may become overloaded or stuck, and restarting it can solve the problem. To restart your PS5, press and hold the power button for 10-15 seconds until the console turns off. Wait for a few seconds and turn the console back on by pressing the power button. Once the system boots up, try launching the game or app again.

Update the System Software

The PS5 console receives regular updates from Sony, which improve the system's stability, security, and performance. If your PS5 cannot start a game or app, it is recommended to check if the system has the latest software version installed. To update the system software, go to Settings > System > System Software > System Software Update and Settings > Update System Software > Update Now. Wait for the update to complete and try launching the game or app again.

Clear the Cache

The cache is a temporary storage area where the system stores data from apps and games to access it quickly later. However, the cache can sometimes become corrupted or outdated and cause issues with the system's performance. To clear the cache on your PS5, go to Settings > Storage > Clear Cache. This will delete the temporary data and free up space, which can help the system run smoother.

Rebuild the Database

If the problem persists, try rebuilding the database, which can help repair any corrupted data files that might be causing the issue. To rebuild the database on your PS5, turn off the console completely and press and hold the power button until you hear two beeps. Connect the controller to the console using a USB cable and select the option Rebuild Database from the Safe Mode menu. Wait for the process to complete and try launching the game or app again.

Check for Disc Issues

If you are playing a game from a disc, make sure to check if the disc is scratched, dirty, or damaged in any way. The PS5 may not start the game if the disc has physical defects or cannot be read properly. In such cases, clean the disc gently with a soft cloth and try again. Alternatively, try installing the game from the PlayStation Store if you have bought a digital copy.

Check Internet Connection

Some games or apps require an internet connection to start or play. If your PS5 is not connected to the internet or has a weak signal, the game or app may not start. Make sure to check if your internet connection is working properly and try connecting the console to a stable network. You can also try rebooting your broadband modem or router to fix any connection issues.

Disable Boost Mode

The PS5 has a feature called Boost Mode, which enhances the performance of older games that were designed for the PS4 console. However, some games or apps may not be compatible with this feature, causing errors or crashes. To disable Boost Mode on your PS5, go to Settings > System > Power Saving > Features Available in Rest Mode > Enable Boost Mode, and turn it off. Try launching the game or app again and check if the issue is resolved.

Restore Default Settings

If none of the above methods work, you can try restoring the default settings of your PS5. This will revert the system to its original state and erase all saved data, including user accounts, game progress, and settings. However, this is a last resort, and you should backup your data beforehand. To restore default settings, go to Settings > System > Reset Options > Reset Your Console > Reset Your Console. Follow the on-screen instructions to complete the process and see if the game or app starts as intended.

Conclusion

In summary, if your PS5 cannot start a game or app, there are several troubleshooting methods that you can try before giving up. Start with basic methods like dusting off the console, restarting it, and updating the software. If the issue persists, clear the cache, rebuild the database, check for disc issues, or disable boost mode. If none of these methods work, you can restore the default settings, but make sure to backup your data beforehand. With a little patience and effort, you can get your PS5 back up and running smoothly.

PS5 Can't Start Game or App: What to Do?

It can be frustrating when you are ready to play your favorite game on your new PS5, and you encounter this error. Unfortunately, the Cannot start game or app error message is a common issue among PS5 users. The good news is that there are several solutions to fix this problem. In this article, we will explore different approaches to resolve this issue.

Restart Your PS5

The first solution you should try is to restart your PS5. Restarting can often help fix minor software glitches that may cause application errors. There are two ways to restart your PS5:

First, you can go to the power option from the main menu. Select the 'Turn Off PS5' option and wait for a few minutes. Then, turn on your PS5 again by pressing the power button on the console.

Another way to restart your console is by pressing the PS button on your controller. Choose the power icon from the quick menu, and select 'Restart PS5.' Wait for your console to restart, and then open the game or app to see if the issue is resolved.

Check for System Updates

If restarting did not resolve the problem, you may need to check your system for updates. Software updates are essential for your PS5's performance and stability. Oftentimes, game and app developers roll out new updates to make their software more efficient. If your PS5's firmware or game/app is not up-to-date, you may run into the Cannot start game or app error. Here's how you can check and install system updates:

From the home screen, select the gear icon in the top right corner to open the settings.

From there, click on 'System,' then 'System Software,' and then 'System Software Update and Settings.

Click on 'Update System Software.' Your PS5 will check for available updates, and if any updates are available, it will start downloading automatically.

Check for Game or App Updates

If your PS5's system software is up-to-date, the next step is to check for game or app updates. To do this:

Go to your game or app library and select the game/app that is giving you the error message.

Press the 'Options' button on your controller, and select 'Check for Update.'

PS5 will check for updates for that specific game or app, and if any updates are available, it will start downloading automatically. Once the update is complete, try opening the game or app again to see if the problem persists.

Reinstall the Game or App

If none of the above solutions work, you may need to uninstall and reinstall the game or app. Don't worry; you won't lose any data or saved games if you do this. Here's how you can reinstall:

Go to your game or app library, highlight the game or app that is giving you the error message, and press the 'Options' button on your controller.

Choose 'Delete' from the pop-up menu.

After the game or app is deleted, go back to the PS Store or Library and download it again.

Once the download is complete, try opening the game or app again. This solution should resolve the issue, but if not, try contacting the game or app developers for further assistance.

Factory Reset Your PS5

If all the above solutions have failed, you can try factory resetting your console. A factory reset will erase all data on your PS5, including games, apps, and saved games. Make sure to backup your data before proceeding with this solution. Here's how you can reset your PS5 to its factory settings:

From the main menu, select 'Settings' from the gear icon in the top right corner.

Choose 'System,' then 'System Software,' then 'Reset Options.'

Finally, choose 'Reset Your Console.'

Your PS5 will start the factory reset process. Once it is complete, set it up again, and reinstall your games and apps.

Closing Message

The Cannot start game or app error is a common issue among PS5 users, but it is not an insurmountable problem. If you encounter this issue, you can try restarting your PS5 or checking for system updates. Alternatively, you can check for game or app updates or reinstall the game or app. If none of these solutions work, you may need to reset your console to its factory settings.

We hope this article has been helpful in resolving your PS5 issues. Remember, if you are still having problems, contact Sony's customer support or consult with a professional technician.


People Also Ask about Ps5 Can't Start Game Or App

Why won't my PS5 start a game or app?

There are multiple reasons why your PS5 won't start a game or app. Some of the common reasons include:

  • Poor internet connection or server issues
  • The system software needs to be updated
  • The game is not compatible with the PS5
  • There is an issue with the disc drive or the game file
  • The system storage is full or there is insufficient space

How can I fix my PS5 if it won't start a game or app?

Here are some troubleshooting steps you can take to fix your PS5 if it won't start a game or app:

  1. Check your internet connection and try restarting your router.
  2. Make sure your system software is up to date by going to Settings > System > System Software > System Software Update and downloading any available updates.
  3. If you are using a disc, make sure it is clean and undamaged. If the issue persists, try restarting your console with the disc inside.
  4. If the game is not compatible with the PS5, check the PlayStation website for a list of compatible games and see if there is a workaround available.
  5. Clear some space on your system storage by deleting unnecessary games or apps.

What should I do if none of the troubleshooting steps work?

If none of the troubleshooting steps work, you may need to contact PlayStation Support for further assistance. They will be able to diagnose the issue and guide you through any necessary repairs or replacement.